Every Neptune ice rod carries a lifetime guarantee. If it breaks, we replace it.
Lifetime guarantee
How to get a replacement
- Contact us by phone or through the contact form.
- Send your order details and a photo of the rod.
- Ship the broken rod back to us. You cover the return shipping.
- We replace the rod.
What is covered
The guarantee covers every Neptune ice rod, and that includes the tip.
The guarantee covers rods only. Reels, including the JP200 and JP500, are not covered.
Need a replacement?
Have your order details and a photo of the rod ready.
Jon Mathwig: 608-799-2365
Philip Mathwig: 608-518-0942
Built in Wisconsin
Every rod is manufactured and assembled in Wisconsin, with a Duraflex fiber composite blank and stainless steel line guides.